PartnerSolutions is a consortium of the Mental Health and Recovery Services Boards of Ashland, Ashtabula, Belmont-Harrison-Monroe, Columbiana, Hancock, Jefferson, Mahoning, Portage, Stark, Trumbull, Union, and Wayne-Holmes Counties.  PartnerSolutions is the SmartCare processing center for those Boards.  PartnerSolutions provides SmartCare Member Enrollment, Claims, BH, and Outcomes processing services as well as technical support and reporting services.


If you are a registered user, enter your username and password in the fields on the left.  If you do not yet have a username and password, be sure that you are at the PC you intend to use to access the Heartland East site and click on the "Not Registered Yet?  Click Here"  button on the left.  It will take you to the form you can use to sign up for a registered account on

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